What AI can do in a company today
It can read, classify, summarize, draft, compare information and run steps within rules. It performs best on repetitive tasks with criteria that can be written down and accessible data.
Chatbot, automation and agent
| What it does | Good for | |
|---|---|---|
| Chatbot | Talks and answers | Frequently asked questions |
| Automation | Follows fixed rules | Moving data between tools |
| Agent | Interprets and runs several steps | Tasks that need judgment and scattered data |
How to choose where to start
- List the tasks of a typical week with the hours each one takes.
- Mark the ones that repeat and follow rules.
- Pick the one that takes the most hours and carries the least risk if it goes wrong.
- Define what a person must approve before any output is published, sent or applied.
- Test for two weeks with real cases and measure.
How to measure the savings
Compare total labor time before and after, including review and corrections, and multiply the difference by the hourly cost. Subtract tools, model usage and support over the same period. Without that calculation, savings remain an estimate.
Data and privacy
- Define what information each tool can see.
- Don't paste customer data into free services that could reuse it.
- Log what each agent did and when.
- Review the personal data rules that apply to your company.
The team comes first
Adoption fails when the tool arrives without an explanation. Train the people who will supervise, show them which tasks they stop doing and which decisions remain theirs.
Common mistakes
- Automating a process that isn't clear.
- Measuring only speed and not errors.
- Letting something reach customers without an approval rule.
- Choosing the tool before the problem.
EF
Emiliano Fraga, Founder of Byte
Designs and builds websites, stores and systems with artificial intelligence agents for brands in Argentina and Latin America.
Designs and builds websites, stores and systems with artificial intelligence agents for brands in Argentina and Latin America.
Shall we talk?
Tell us about your product and current setup and we'll send a written proposal with phases, scope and every cost.